Privacy Policy
Last Updated: January 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our platform. We are committed to protecting your corporate and personal data in accordance with global data protection regulations.
1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse, we collect information about the specific industrial products or pages that you view.
When you submit an inquiry or make a purchase, we collect: Name, Company Name, Business Email, Phone Number, and Shipping/Billing Address.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill industrial equipment orders and contracts.
- Provide technical support and after-sales services.
- Screen for potential risk or fraud.
- Provide you with information or advertising relating to our automation solutions (with your consent).
3. Data Sharing & Security
We share your Personal Information with third parties to help us use your information, as described above (e.g., sharing shipping details with logistics providers like DHL/FedEx). We also use industry-standard encryption to protect your data during transmission.
4. Your Rights
If you are a resident of certain territories (including the EU), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us via the email below to exercise these rights.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Data Protection Officer at:
Email: info@ai-electrical.com
Subject: Privacy Policy Inquiry